Billing

Haven currently offers a single subscription plan: $0 due today, a 3-day free trial, then $19/month afterward. A payment card is required to start the trial, even though nothing is charged on day one.

Your 3-day free trial begins as soon as you complete checkout. You won’t be charged during the trial. If you don’t cancel before the trial ends, your card is automatically charged $19/month and the subscription renews on that schedule every month until you cancel.

Card details are entered directly on Stripe’s secure, hosted checkout — never on a form hosted by Haven. Stripe processes and stores your payment method on our behalf; we don’t see or store full card numbers on our own servers.

If we ever change the price of the plan, we will notify existing subscribers in advance of the change taking effect on their next renewal.

If a renewal payment fails, Stripe may retry the charge automatically and we’ll email you so you can update your payment method. Access to paid features may pause if payment isn’t resolved within a reasonable grace period.

• Cancelling before your 3-day free trial ends means you are never charged — there is nothing to refund.
• Once a monthly charge has been made, that period is generally non-refundable, except where required by law.
• If you believe you were charged in error, contact us and we’ll review it — see below.

The price shown may not include applicable sales tax or VAT. Where Stripe Tax is enabled for your region, applicable tax is calculated and added at checkout.

For billing questions or to request a refund review, contact support@usehaven.app with your account email address.